Refund Policy

Premium prompts are digital content: the full text is revealed the moment you buy, so a purchase can’t be “returned” the way a physical product can. We still want you to be happy with every purchase — here’s how refunds work.

We’ll refund you within 14 days of purchase if

• The prompt doesn't do what its page describes, even after following the "How to use" notes
• You were charged twice, or bought the same prompt twice by mistake
• A technical problem on our side kept the prompt from unlocking after payment

What isn’t refundable

“Changed my mind” after the prompt text has been revealed, or results that differ because you ran the prompt on a different AI model than the one listed on the prompt page. Every premium prompt shows a real before/after result and its target models before you buy — please check both first.

All-Access subscriptions

You can cancel your subscription at any time: you keep access until the end of the period you already paid for, and you won’t be billed again. If you were charged for a renewal you didn’t intend to keep, contact us within 14 days of that charge — we’ll refund the renewal as long as no premium prompts were unlocked or copied after it.

How to request one

Email support@mypromt.com from the address on your account, with the prompt name and a short description of the problem. You can also reply to your Paddle receipt — payments are processed by Paddle, our merchant of record, and their buyer support can handle refund requests directly. Approved refunds go back to the original payment method.